Terms and Conditions

User Agreement for the Keyfleet Fuel Network’s Bank Fleet Card Option.
  1. By signing this registration, the client agrees to utilise the Keyfleet Fuel Network (KFN) to purchase diesel and other service-related products from KFN.
  2. An updated list of all participating KFN sites and services will be made available to the client through the Client Operations Department. This list is also accessible on the Keyfleet Dashboard.
  3. While participating vendors are carefully selected, KFN cannot be held responsible for the unavailability of services or products at any KFN-participating site.
  4. The client acknowledges that pricing for additional service-related products—such as parking, wash bays, etc.—may vary from site to site and that no discounts are available on such services.
  5. Additionally, the client understands that the standard KFN price does not apply to certain sites. The fuel prices for these sites are made available to registered clients on the KeyFleet website.
  6. Payment for diesel can only be made using one of the approved KFN methods: KFN Fuel Purse or Bank Fleet Card.
  7. Most KFN sites have the facilities to accept a registered South African bank fleet payment card. Sites that cannot accept a bank fleet card are indicated on the KFN price list.
  8. The Keyfleet Fuel Network will not be held accountable if a “Pay by Fleet Card” vehicle attempts to refuel at a site that does not have the necessary facilities to accept bank fleet cards.
  9. Both the KFN fuel card/OTP and the bank fleet card must be presented to the attendant at the site when a client is registered with KFN as a “Pay by Fleet Card” client. Only then will the client qualify for the diesel rebate at that site.
  10. KFN cannot be held responsible for any lost discounts if the client fails to follow the correct procedure as outlined in points 8 and 9.
  11. The site will first register the transaction on the KFN system before processing payment via the bank’s payment facilities. Drivers must ensure they receive two (2) transaction slips from the attendant before leaving the site.
  12. Discounts for “Pay by Fleet Card” clients are calculated at the end of each specific month. Rebates will be paid into the client’s bank account within the first week of the following month.
  13. All payments (discounts) made to the client will be recorded on their KFN portal for reconciliation purposes.
  14. Lost or stolen KFN fuel cards need to be reported to KFN immediately so the cards can be blacklisted on the KFN system.
  15. Once off card fees and SMS message costs will be debited automatically from discounts payable from Keyfleet to the client.
  16. KFN will not be held responsible in any way for losses due to the misuse or abuse of the KFN fuel card.
  17. By completing the registration, the applicant confirms that he or she has the required authorisation to complete and to execute this application.
  18. By clicking the acceptance block on the registration page, the client accepts the terms and conditions set out in this document.

         
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